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ARAÇ KİRALAMA İŞLETMELERİNE YÖNELİK MÜŞTERİ ŞİKÂYETLERİNİN ANALİZİ
(Kırklareli Üniversitesi, 2014)
It has always been obligation for corporations to satisfy their customers to whom they owe their existence. Complaints put over at unsatisfying cases by customers are the most important source of information for corporations ...